Last Updated: March 1, 2026

1. Who We Are

MCA Construction Group Inc. (“we,” “us,” or “our”) is a construction and home services company operating in Canada and the United States through multiple trade names (“DBAs”).

Canada Operations

#512, 22 Midlake Blvd. SE
Calgary, AB T2X 2X7

Operating under:

• MCA Constructors
• MasterCraft Builds
• The Great Canadian Handyman
• Symphony Landscaping

United States Operations

75159 Kiowa Drive
Indian Wells, CA 92210

Operating under:

• MCA Constructors
• MasterCraft Builds
• The Great American Handyman & Home Improvement
• Symphony Landscaping

This Privacy Policy applies to all services, websites, communications, phone numbers, and messaging platforms under these brands.

2. Information We Collect

We may collect personal information when you interact with us, including when you submit an inquiry, request a quote, schedule a service, opt in to receive messages, or communicate with us.

Information collected may include:

• Full name
• Phone number (including mobile number)
• Email address
• Mailing or service address
• Project details and service preferences
• Payment information (processed securely through third-party providers)
• IP address and browser information (collected automatically)
• Device type, operating system, and browsing behavior
• Cookies and tracking data (see Section 7 below)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide quotes
• To schedule and deliver services
• To send appointment reminders and service updates via SMS, email, or phone
• To send promotional messages and offers (only with your consent)
• To process payments and manage accounts
• To improve our websites, services, and customer experience
• To comply with legal obligations
• To communicate important business updates

4. SMS/Text Messaging Opt-In and Consent

By providing your mobile phone number and opting in through any of our forms, websites, or communications, you consent to receive SMS/text messages from MCA Construction Group Inc. and its operating brands.

Types of SMS messages you may receive include:

• Appointment confirmations and reminders
• Service updates and scheduling notifications
• Quotes, estimates, and follow-ups
• Promotional offers and special deals (with your consent)
• Customer satisfaction surveys

Message frequency varies. You may receive recurring messages depending on your interactions with us.

Message and data rates may apply. Please consult your wireless carrier for details about your messaging plan.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. You will receive a confirmation message and will no longer receive SMS messages from that campaign. You may also contact us at luke@mcabuilds.com or call (760) 305-3644 to request removal.

To get help, reply HELP to any message or contact us at the information above.

Your consent to receive SMS messages is not a condition of purchase. You may opt out at any time without affecting your ability to use our services.

5. Mobile Information Sharing

We do not sell, rent, lease, or share your mobile phone number or any personal information collected through SMS opt-in with third parties for marketing or promotional purposes. Your mobile information will only be shared with third-party service providers who assist us in delivering messages (such as our CRM and messaging platform), and only as necessary to provide the services you have requested. These providers are contractually obligated to protect your information and may not use it for any other purpose.

6. Data Security and Handling

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure, encrypted connections (SSL/TLS) on our websites
• Restricted access to personal data on a need-to-know basis
• Use of reputable third-party platforms with their own security protocols
• Regular review and updating of our security practices

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to safeguarding your data to the best of our ability.

7. Cookies and Tracking Practices

Our websites use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic.

Types of cookies we use:

• Essential cookies: Required for basic website functionality (e.g., navigation, form submissions)
• Analytics cookies: Help us understand how visitors interact with our websites (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness (e.g., Facebook Pixel, Google Ads)
• Functional cookies: Remember your preferences such as language and region selection

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality. We may also use pixel tags, web beacons, and similar technologies to track email opens and website interactions.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information, subject to legal exceptions
• Right to Opt Out: Opt out of marketing communications, SMS messages, or data sharing at any time
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Data Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at:

• Email: luke@mcabuilds.com
• Phone: (760) 305-3644
• Mail: 75159 Kiowa Drive, Indian Wells, CA 92210

We will respond to all requests within 30 days or as required by applicable law.

9. Third-Party Services

We may use third-party platforms and service providers to help operate our business, including but not limited to:

• Customer relationship management (CRM) systems
• Email and SMS marketing platforms
• Payment processors
• Website analytics tools
• Social media platforms

These third parties have their own privacy policies and may collect information as described in their respective policies. We encourage you to review their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

MCA Construction Group Inc.
75159 Kiowa Drive
Indian Wells, CA 92210

Email: luke@mcabuilds.com
Phone: (760) 305-3644
Website: https://mastercraftbuilds.com